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Below are some Frequently
Asked Questions, if you cannot find what you are looking for please
contact us at
support@forumthinking.com
Briefly what do you do?
What makes you different from other free services aimed at helping
developing my forum?
What will I receive for
my money?
How long
will it take to receive your advice?
How will I receive your
advice?
Can I ask
you to look at specific areas as well?
What if I’m not
happy with your advice?
Is my payment secure?
Briefly what do you do?
We are a consultancy
service who aim to develop forums by discussing ways of improvement
and offering owners the opportunity for personalised support for any
aspect of running your forum.
What makes you different from other free services aimed at helping
developing my forum?
There are many free
resources for admins that we believe are very helpful and can
certainly aid you in the development of your forum. However unlike
any other service free or paid, we look at your forum individually
and give you specific advice that is relevant to your community and
discuss the best way for these to be implemented.
Also we look at the subject area which your forum covers and
identify your competitors giving you ideas how to make yourself
stand out from them.
What will I receive for
my money?
You will receive a very
detailed report which is written after analysing your forum over a
period of about a week. We will become a member of your forum to
help get a feel of your community. We make detailed notes as we go
along looking at your forum from every angle.
How long will
it take to receive your advice?
Once we receive your order
we will set you up in the customer area within 24 hours. We then
take a few days to get a feel of your community. It is after this
that the consultancy period starts.
How will I receive your
advice?
You will receive access to
our customer area where you, the forum owner, will communicate with
us, the forum consultants. At the end of the consultancy we will
provide you with record of all communications in PDF format.
Can I ask
you to look at specific areas as well?
As part of the consultancy
service we will discuss any areas of development that you wish to
talk about.
What if I’m not
happy with your advice?
If you believe that we
have not provided you with the detailed advice that you were
expecting we will provide you with a full refund. This is to ensure
that we are kept on our toes and are always working to give top
quality advice.
Is my payment secure?
You payment details are
handled externally by paypal and are completely secure. You can find
more information at paypal.com
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